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Does Kiesler Police Supply sell to individuals in the civilian market?
No, we only sell to Law Enforcement, Active and Retired Military, and First Responders. 

Can customers shop in your physical location? Do you allow walk-ins?
Unfortunately, at this time we are only providing local service by appointment only. Please contact your local sales rep or send an email to service@kiesler.com to set up an appointment. We are not your typical "retail" store. We are a gated facility and do not currently have a showroom with products to browse. If you are not in the immediate local area, we recommend having all items shipped to your residence, agency or your local FFL based on purchase type. 

Can I order a firearm by mail on a letterhead and have the gun shipped directly to me? 
Yes! We will ship the firearm to the police department address listed on the letterhead c/o the officer who ordered it. Please note: we have territory restrictions for GLOCK handguns, and we cannot ship firearms to Alaska, California, Colorado, Connecticut, District of Columbia, Hawaii, Massachusetts, New Jersey, Maryland, New York City, New York state, Rhode Island or Washington state. 

Can I fax my letterhead to Kiesler Police Supply?
No. We are required by federal law to have an original or emailed copy on file. 

Where can I find the required letterhead or other paperwork required for purchases?
Please visit our resources page HERE to find what you need. 

Why is there a price difference between individual officer and police department requests when it comes to ammunition and firearms?
All firearms and ammunition have 11% Federal Excise Tax (F.E.T.) added to the cost at the factory when sold to individuals. Most Police Departments are exempt from Federal Excise Tax as well as State Sales Tax. Also, in select states officers pay State Sales Tax in addition to Federal Excise Tax. 

Can I order two or more firearms of the same make and model?
It depends on the manufacturer. It is not uncommon for officers to make such a request, but some manufacturers allow it and others do not. Please call us for more information concerning your request.

Are Police Officers required to prepay?
Yes, we require payment at the time the order is placed.

Are Police Departments required to prepay?
No, but they can if that is their preference. We invoice departments 0% Net 30 days. 

Does Kiesler Police Supply take weapons and/or accessories in on trade from Police Departments and Officers?
Yes, most of the time for most items. Please call for trade amount(s). If you have a lengthy list of items, you will be required to email the list when you call and reach a representative. You can also find more information on the Trades page found in the header menu. 

Does Kiesler Police Supply accept confiscated weapons from Police Departments?
Yes, please call for trade amount(s). If you have a lengthy list of items, you will be required to email the list when you call and reach a representative. You can also find more information on the Trades page found in the header menu. 

Does Kiesler Police Supply accept Class III weapons from Police Departments?
Yes, but we transfer to a third party for parts and destruction. Please call for trade amount(s). If you have a lengthy list of items, you will be required to email the list when you call and reach a representative. Additional information may also be requested. 

Can Officers buy Class III weapons from Kiesler?
No. We do not offer Class III sales to individuals. We currently only offer Class III weapons to Police Departments for drop shipment. 

Kiesler Police Supply LE Sale Territories

Federal/Speer/CCI Ammunition
Kiesler Police Supply is a Federal/Speer/CCI LE Distributor for agencies and officers in Indiana, Kentucky, Ohio, Illinois, Michigan, Wisconsin, Iowa, West Virginia, North Carolina, South Carolina, Nebraska and Texas. If you or your agency are located in one of these states, we can offer special in-territory individual officer and agency pricing. If you are not located in this territory, you will be quoted standard out-of-territory pricing. 

Remington Ammunition 
Kiesler Police Supply is a Remington LE Distributor for agencies and officers in Indiana, Kentucky, Ohio, Illinois, Michigan, Wisconsin, Iowa, Nebraska and Texas. If you or your agency are located in one of these states, we can offer special in-territory individual officer and agency pricing. If you are not located in this territory, you will be quoted standard out-of-territory pricing. 

GLOCK
Kiesler Police Supply is a GLOCK® LE Distributor for agencies and officers in Indiana, Kentucky, Ohio, Michigan, Wisconsin, Illinois, Minnesota, Iowa, Missouri, North Dakota, South Dakota, Nebraska, and Kansas. If you are not located in this territory, we cannot quote or sell you new GLOCK pistols. We can offer you new GLOCK factory accessories with no restrictions, including GLOCK factory high-capacity magazines, parts, knives, and tactical lights. We also offer used or department trade-in GLOCK pistols. We cannot ship firearms to Alaska, California, Colorado, Connecticut, District of Columbia, Hawaii, Massachusetts, New Jersey, Maryland, New York City, New York state, Rhode Island or Washington State.

RemArms
Kiesler Police Supply is a RemArms® Firearms LE Distributor for agencies and officers in Indiana, Kentucky, Ohio, Illinois, Wisconsin, Minnesota, Iowa, Michigan, Missouri, Kansas, Nebraska, North Dakota, and South Dakota. If you or your agency are located in one of these states, we can offer special in-territory individual officer and agency pricing. If you are not located in this territory, you will be quoted standard out-of-territory pricing for most items if other restrictions do not apply. We cannot ship firearms to Alaska, California, Colorado, Connecticut, District of Columbia, Hawaii, Massachusetts, New Jersey, Maryland, New York City, New York state, Rhode Island or Washington State.

Combined Tactical Systems, Inc.
Kiesler Police Supply is a Combined Tactical Systems, Inc. LE Distributor for agencies in Indiana, Kentucky, Iowa, Ohio, Illinois, Michigan, Minnesota, Tennessee, Missouri, Kansas, North Dakota, South Dakota, North Carolina, South Carolina and FBOP. If your agency is located in one of these states, we can offer special in-territory agency pricing. If you are not located in this territory, you will be quoted standard out-of-territory pricing for most items if other restrictions do not apply.

Simunition
Kiesler Police Supply is a Simunition® LE Distributor for agencies and officers (protective gear only) in Indiana, Kentucky, Ohio, Michigan, Missouri, and Tennessee. If you are not located in this territory, we cannot quote or sell you new Simunition products. 

Force on Force
Kiesler Police Supply is a Force on Force® LE Distributor for agencies  in Indiana, Illinois, Kentucky, Ohio, Michigan, Missouri, Wisconsin, West Virginia, and Tennessee. If you are not located in this territory, we cannot quote or sell you new Force on Force products.